Privacy Policy

1. Introduction

Play Spree Ltd. ("Spree Casino", "we", "us", or "our") operates the social casino platform available at https://spree.com (the "Service"). This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our website, use our mobile application, or engage with our social gaming services.

We are committed to maintaining the confidentiality of your personal information. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

2.1 Information You Provide to Us

When you create an account, purchase Gold Coins, redeem prizes, or contact customer support, we may ask for:

• Identity Data: First name, last name, date of birth, and gender.
• Contact Data: Email address, physical mailing address, and telephone number.
• Verification Data (KYC): Government-issued identification (e.g., Driver's License, Passport), proof of address (e.g., utility bill), and social security number (or last 4 digits) for identity verification and tax reporting on prize redemptions.
• Financial Data: Bank account details (for prize redemptions) and payment card details (processed securely by our payment providers; we do not store full card numbers).
• Profile Data: Your username, password, game preferences, feedback, and survey responses.

2.2 Information Collected Automatically

When you access our Service, we automatically collect certain information about your device and usage:

• Device Information: Hardware model, operating system version, unique device identifiers (IMEI/MAC), and mobile network information.
• Log Data: IP address, browser type, access times, pages viewed, and the page you visited before navigating to our Service.
• Geolocation Data: We collect general location data based on your IP address to ensure you are accessing the Service from a permitted jurisdiction (Spree Casino is not available in Washington, Idaho, Nevada, Michigan, or Montana).
• Gameplay Activity: Records of the games you play, virtual currency usage (Gold Coins/Sweeps Coins), and session duration.

3. How We Use Your Information

We use the collected data for various business and legal purposes, including:

• Service Provision: To create and manage your account, process payments, facilitate gameplay, and fulfill prize redemptions.
• Security & Integrity: To verify your identity, prevent fraud, detect cheating or collusion, and ensure the security of our platform.
• Communication: To send you transaction confirmations, technical notices, updates, security alerts, and support messages.
• Marketing: To send you newsletters, special offers, and promotions about our products and services (you may opt-out at any time).
• Analytics: To monitor and analyze trends, usage, and activities in connection with our Service to improve user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes, such as responding to subpoenas or government requests.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, identity verification (e.g., Veriff, Sumsub), customer support (e.g., Zendesk), and email delivery.
• Legal Requirements: We may disclose information if we believe it is necessary to comply with a law, regulation, or legal request; to protect the safety of any person; to address fraud, security, or technical issues; or to protect our rights or property.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• Affiliates: We may share information between and among Play Spree Ltd. and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. These measures include:

• Encryption: Transmission of sensitive data (such as payment info) is encrypted using Secure Socket Layer (SSL) technology.
• Access Controls: Access to personal data is restricted to employees and contractors who need it to perform their job duties.
• Secure Infrastructure: Our servers are located in secure data centers with restricted access.

Despite these measures, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have specific rights regarding your personal information:

• Access & Correction: You may request access to or correction of your personal data by contacting support.
• Deletion: You may request the deletion of your account and personal data, subject to legal retention requirements (e.g., AML laws).
• Marketing Opt-Out: You can unsubscribe from marketing emails by clicking the "unsubscribe" link at the bottom of our emails.
• California Privacy Rights (CCPA): California residents have the right to request disclosure of the categories of personal information we collect, use, and share, and the right to request deletion of their personal information.

7. Cookies and Tracking

We use cookies and similar technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

• Essential Cookies: Necessary for the operation of the website (e.g., login status).
• Analytics Cookies: Help us understand how visitors interact with the website.
• Marketing Cookies: Used to track visitors across websites to display relevant ads.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Children's Privacy

Our Service is strictly for individuals aged 18 and over. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. International Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. By using our Service, you consent to the transfer of your information to our servers which may be located in the United States or other jurisdictions.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact our Data Protection Officer: