Help Center

How can we assist you today?

Account & KYC

Verification, Login, Security.

Purchases & Prizes

Buying Coins, Redemptions.

Games & Technical

Rules, Glitches, Mobile App.

Safer Gaming

Limits, Time-outs, Advice.

Getting Started

Welcome to Spree Casino! We are excited to have you join our social gaming community. This section covers the essentials of setting up your account and understanding how our platform works.

Click the "Sign Up" button in the top right corner. You can register using your email address or connect instantly via Google or Facebook. You must be at least 18 years old and reside in a permitted jurisdiction (most of the US and Canada). Once registered, you'll receive a verification email to activate your account.

Yes! Spree Casino is a social casino, meaning no purchase is necessary to play. We provide daily free Gold Coins and Sweeps Coins so you can always enjoy our games for free.

Account Verification (KYC)

To ensure a safe and secure environment for all players, and to comply with legal regulations regarding prize redemptions, we require identity verification.

You will need to provide:
  • Photo ID: A valid Driver's License, Passport, or State ID card.
  • Proof of Address: A utility bill, bank statement, or government document issued within the last 90 days showing your full name and current address.
We use secure third-party verification partners (like Veriff) to process these documents quickly.

Most automated verifications are completed within minutes. If a manual review is required, it typically takes between 24 to 48 hours. You will be notified via email once your account status is updated.

Virtual Currency Explained

Understanding the difference between Gold Coins and Sweeps Coins is key to the Spree Casino experience.

Gold Coins (GC)

Used for standard play. They have no monetary value and cannot be redeemed. You can purchase GC packages or get them for free daily.

Sweeps Coins (SC)

These are sweepstakes entries. They cannot be purchased directly but are given as bonuses. SC winnings can be redeemed for real prizes.

Purchases & Redemptions

How do I redeem prizes?

Once you have played through your Sweeps Coins at least once (1x), any winnings become eligible for redemption. Click the "Redeem" button in the menu.

  • Gift Cards: Minimum 25 SC. Sent to your email instantly.
  • Cash Prize: Minimum 100 SC. Sent directly to your bank account via Trustly or standard bank transfer.

How long do redemptions take?

Gift cards are usually processed instantly or within 24 hours. Cash prize redemptions typically take 3-5 business days to appear in your bank account, depending on your financial institution's processing times.

Gameplay & Technical

Don't worry. All game outcomes are recorded on our secure servers the moment you press "Spin". If the visual animation freezes or you disconnect, the round is still completed on the server. If you won, the coins will be added to your balance. You can check your "Game History" in your profile to verify the result.

Responsible Social Gaming

Spree Casino is intended for entertainment only. If you feel you are spending too much time or money, we offer several tools:

  • Purchase Limits: Restrict how much you can spend on Gold Coins per day/week/month.
  • Time-Out: Take a short break from accessing your account (1 day to 6 weeks).
  • Self-Exclusion: Block access to your account for a longer period (6 months minimum).

Still Need Help?

Our player success team is ready to assist you.

Average response time: Under 2 hours.

JOIN NOW & GET COINS